Tips for Conflict Resolution
Even the most harmonious of friendships can reach their crossroads. When you find yourself disagreeing with someone else’s opinion, a fight doesn’t have to ensue. Tempers never did help in resolving a tiff. In fact, this often worsens the situation. When you are passionate about something, you lose your objectivity, thus, you’ll never see the other side of the issue. You will only end up insisting on what you want and refuse to hear the other one out. To defuse a blowout, the first thing you must do is to take a step back. The other person may be overreacting, but trying to calm the situation by going stepping beyond the personal space will only make the problem worse. If that person is a good friend, a hug is not always the answer. Remember, tempers are flaring and that person may not like you very much at the moment. Sometimes, a physical contact means that you are simply refusing to listen to what they have to say. Let them vent out their frustrations and listen as much as you can. If that person starts to insult you, then they are way out of line. Don’t even bother to stoop down to their level. When the other person just becomes too unreasonable, the best thing to do is to actually walk away before you damage your relationship further.
Furthermore, you must try to be the bigger person. This can sometimes be challenge. When people are in conflict with each other, you may be very tempted to put them in their place. A scathing remark may shut this person up and may even embarrass them, but this doesn’t necessarily mean a victory for you. Remember, mature people don’t care about who wins or loses. In fact, it should be a matter of who is wrong or right. If you know that you have somewhat wronged the other person, be humble enough to make an apology. Being stubborn will only aggravate the situation, and you may even look like a fool in the end, which is actually far worse. If, on the other hand, you know you’re right, ask the person why they think you deserve such treatment. Try to see things from their perspective because something must have happened to make them reach this conclusion.
When a person thinks that they are not being heard or when they realize that they are wrong, they may even bring out past issues and open up the skeletons in your closet. Your job is to steer the conversation towards the immediate incident. Discuss past issues later and work on what is most important. It also helps to let the other person know that you are willing to let bygones be bygones. Show that other person that you are also concerned for their wellbeing. Rather on focusing on the mistakes, try to talk about the ways you can find to amend the fight. The secret to relationships of all natures is to learn how to meet them halfway.
When fights arise, it is always nice to know that you have tried to be the reasonable one. People will respect you in the end. In fact, they will appreciate you even more because at the end of the day, they won’t be able to say anything against you.
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Posted by developmentplan on Wednesday, February 3, 2010 at 9:25 pm
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